Production, Delivery, Refunds
Everything we sell is printed on demand just for you! This allows us to meet international demand yet also support the ambitions of a no waste future, keeping our energy outputs low whilst also enabling us to offer customisation options and design tweeks.
Once orders are finalised by the customer, they are forwarded to whichever fulfillment centre is closest to the stated delivery address -dependent on stock availability- to be printed and dispatched.
Collaborating with a global team of award winning manufacturers and shipping services allows us to provide our customers with a wider range of products though this can mean that the type of product you order and your shipping address may lead to items arriving in seperate packages and on different days.
Every printed item we sell is made on demand via a eco conscious 'direct to garment' print process (DTG). Because of this we a have a No Returns policy though your statutory rights are still protected if the item is faulty or damaged. We do not refund orders due to buyer’s remorse or size exchanges so have a good look at the descriptions and size tables before you buy
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Feel free to contact us at Caiyamari@Gmail.com with any queries or questions beforehand.
Here's how your orders are shipped
Fulfillment
It takes 2–7 business days to create a product and fulfill an order
Shipping
The average shipping time is 5 business days depending on the delivery destination
Delivery
Once the order is fulfilled and shipped out, it's delivered to the end address
What is DTG?
DTG also known as Direct to Garment, is the future of print. It is a relatively new print process but it’s already revolutionising the industry. The process is appropriately named as it literally prints your design directly onto the chosen garment. The machine uses inkjet technology to print straight onto the fabric surface...
What Are The Benefits of DTG?
There are so many amazing benefits to this new print process:
Soft print – this process involves no transfers as it prints straight onto the garment. So that means the print has a soft texture and feels part of the garment. It’s nicer to wear, is durable and looks great!
Vibrant colours – Multi colour print heads produce a super vibrant print in almost any colour.
Eco friendly – Our manufacturers DTG inks are eco-friendly! They are waterless, non-hazardous and bio-degradable. So together we can do our bit for the environment.
No limitations – the great thing about DTG is the lack of design limitations. Unlike other print methods, this allows us to print pretty much anything. We can achieve gradient effects, tiny details and much more.
Please note: Fullfillment times for products vary. Production and delivery of an item can take on average two weeks.